At 365shope.com, we are committed to providing a secure, seamless, and transparent shopping experience. This Payment Policy outlines the terms and conditions related to payments made on our platform.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: RuPay, Visa, MasterCard, American Express,
  • Net Banking: Supported by major Indian banks
  • UPI: Google Pay, PhonePe, Paytm, BHIM, etc.
  • Wallets: PayPal, Paytm, Mobikwik, Freecharge (if applicable)
  • Cash on Delivery (COD): Available for select locations and products

2. Payment Security

All transactions on 365shope.com are processed through secure and encrypted payment gateways. We do not store your card or banking details on our servers. Our payment partners are PCI-DSS compliant, ensuring the highest level of security.

3. Order Confirmation

Once your payment is successfully processed, you will receive:

  • An order confirmation email with the invoice
  • A payment receipt (if applicable)
  • Order tracking details once the item is shipped

4. Failed Transactions

In case of a failed transaction:

  • No amount will be deducted from your account.
  • If the amount is debited but the order is not confirmed, it will be automatically refunded within 5–7 business days.
  • For assistance, contact our support team at support@365shope.com.

5. Refunds & Cancellations

  • Refunds are processed as per our Return & Refund Policy.
  • Refunds will be credited to the original payment method used.
  • COD orders will be refunded via bank transfer or wallet credit.

6. Pricing & Taxes

  • All prices listed on the website are inclusive of applicable taxes unless stated otherwise.
  • In case of pricing errors, we reserve the right to cancel the order and issue a full refund.

7. Fraud Prevention

We reserve the right to verify the identity of the customer before processing high-value orders. Suspicious or fraudulent transactions may be canceled without prior notice.

8. Contact Us

For any payment-related queries, please reach out to:

📧 Email: support@365shope.com
📞 Phone: [+91-8448461184]
🕒 Support Hours: 1 PM – 10 PM (Mon–Sat)