At 365shope.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal and sensitive personal data:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Credit/debit card details, UPI ID, bank account information.
  • Account Information: Login credentials, purchase history.
  • Technical Data: IP address, browser type, device information, cookies, and usage data.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

  • To process and fulfill orders.
  • To communicate with you regarding your purchases, queries, or promotional offers.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and prevent fraud.

3. Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment gateways and financial institutions for transaction processing.
  • Logistics partners for order delivery.
  • Legal authorities if required by law or to protect our rights.

4. Data Security

We implement reasonable security practices and procedures as mandated by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including:

  • SSL encryption for secure data transmission.
  • Restricted access to personal data.
  • Regular security audits and updates.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. User Rights

You have the right to:

  • Access and review your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing (subject to legal and contractual obligations).

7. Grievance Officer

In accordance with Indian IT Rules, we have appointed a Grievance Officer to address your concerns:

Mr. Roshan Gupta
Designation: Operational Head

Contact us: support@365shope.om
Phone: +91-8448461184
Address: [Office Suite:210, BSI Business Park-H15, Sector 63, Noida, U.P-20130- India]

All grievances will be addressed within 30 days of receipt.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@365shope.com
Phone: [+91-8448461184]

Last Updated: [15 Jan ,2025]

Version:1.0